Repairing a Jammed Washing Machine Drum: A Step-by-Step Guide

A jammed washing machine drum is a frustrating experience, leaving you with a pile of unwashed laundry and a sense of helplessness. This seemingly insurmountable problem often stems from seemingly minor causes, such as an overloaded machine, a foreign object lodged inside, or a malfunctioning motor. The rhythmic spin of your washing machine, usually a comforting sound, becomes a grinding halt, leaving you wondering what to do next. Fear not, tackling this issue is often simpler than it seems. Many jammed drums can be fixed with basic tools and a little know-how, saving you the considerable cost of a professional repair.

This guide provides a comprehensive, step-by-step approach to diagnosing and resolving a jammed washing machine drum, offering clear instructions and practical advice for various scenarios. Whether the drum is completely seized or only partially obstructed, following the steps outlined below will help you get your washing machine back up and running smoothly. Let's get started!

Preparation and Safety Guidelines

Tools Needed
  • Washing Machine
  • Hammer
  • Angle Grinder
  • Bricks
  • Pliers
  • Silicon
  • New Bearings
  • New Water Seals
  • Grease
  • Screwdrivers
  • Wrench
Safety Guidelines
  • Always unplug the washing machine from the power source before attempting any repairs. Electricity and water are a dangerous combination.
  • If you are unsure about any step of the repair process, do not proceed. Contact a qualified appliance repair technician.
  • Never force anything. Applying excessive force can cause further damage to the washing machine.

Step-by-Step Instructions

  1. Initial Inspection and Access

    • Inspect the washing machine. The inner drum is jammed.
    • Open the back cover of the washing machine. The pulley is jammed due to rust.
    Open the back cover of the washing machine. The pulley is jammed due to rust.
    Initial Inspection and Access
  2. Pulley Removal

    • Remove the pulley.
    Remove the pulley.
    Pulley Removal
  3. Drum Removal

    • Remove the inner drum from the outer drum (this is difficult due to rust).
    Remove the inner drum from the outer drum (this is difficult due to rust).
    Drum Removal
  4. Clean and Prepare Drum

    • Clean the inner drum.
    • Clean the areas where bearings and seals will be fitted.
    Clean the areas where bearings and seals will be fitted.Clean the areas where bearings and seals will be fitted.
    Clean and Prepare Drum
  5. Bearing and Seal Replacement

    • Remove the old, rusted bearings and water seals.
    • Apply silicon to the steel areas where bearings are fitted to prevent leaks.
    • Fit the new bearings (6207 RS) into the drum.
    • Fit the new water seals.
    Fit the new water seals.Fit the new water seals.Fit the new water seals.Fit the new water seals.
    Bearing and Seal Replacement
  6. Shaft Adjustment

    • Use an angle grinder to flatten the expanded shaft of the drum.
    Use an angle grinder to flatten the expanded shaft of the drum.
    Shaft Adjustment
  7. Reassemble Drum

    • Fit the inner drum back into the outer drum.
    • Fit the pulley back onto the shaft.
    • Check the alignment of the drum and pulley.
    Check the alignment of the drum and pulley.Check the alignment of the drum and pulley.
    Reassemble Drum
  8. Motor Reinstallation

    • Fit the motor back onto the drum and tighten screws.
    • Put the belt on the pulley and motor.
    Put the belt on the pulley and motor.Put the belt on the pulley and motor.
    Motor Reinstallation
  9. Door and Gasket Installation

    • Fit the door gasket.
    Fit the door gasket.Fit the door gasket.
    Door and Gasket Installation
  10. Reinstallation in Machine Body

    • Fit the drum back into the washing machine body.
    • Install the door lock.
    Install the door lock.Install the door lock.Install the door lock.Install the door lock.
    Reinstallation in Machine Body
  11. Install Balancing Components

    • Install the balancing springs.
    • Install the dispenser box.
    Install the dispenser box.Install the dispenser box.
    Install Balancing Components
  12. Install Water System Components

    • Install the solenoid valve, rubber, and pipes.
    • Install the air trap and Eco valve (ensure proper placement).
    Install the air trap and Eco valve (ensure proper placement).Install the air trap and Eco valve (ensure proper placement).
    Install Water System Components
  13. Install Heating Element and Sensor

    • Install the heating element and sensor (ensure waterproofing).
    Install the heating element and sensor (ensure waterproofing).
    Install Heating Element and Sensor
  14. Final Assembly and Testing

    • Install the motor wiring connector and other components.
    • Check that the machine is working correctly.
    Check that the machine is working correctly.Check that the machine is working correctly.
    Final Assembly and Testing

Read more: Fix Washing Machine Won't Spin: Quick & Easy Motor Coupler Replacement

Tips

  • Apply grease inside the steel cylindrical area to prevent rusting.
  • Ensure the door lock is properly fitted and not forced.
  • Take care while installing the air trap and Eco valve to ensure proper function and prevent water flow issues.
  • Pay attention to the mechanism of the heating element and sensor to prevent water leakage.

Common Mistakes to Avoid

1. Forcing the Drum

Reason: Applying excessive force to the jammed drum can worsen the problem, potentially damaging internal components.
Solution: Instead of forcing it, try identifying the cause of the jam and addressing that first.

2. Ignoring Safety Precautions

Reason: Working on a washing machine without disconnecting the power supply can lead to electric shock.
Solution: Always unplug the machine from the power outlet before attempting any repairs.

FAQs

My washing machine drum is completely jammed. I can't even open the door. What should I do?
First, ensure the machine is unplugged from the power source. Then, check your washing machine's manual for instructions on how to manually unlock the door. Many machines have a small internal release mechanism. If this fails, you may need to contact a qualified appliance repair technician.
I think something is stuck in the drum. How do I remove it?
Carefully unplug the machine and check for any visible obstructions. You might need to use a flashlight. If you can see the object, try using tongs or pliers to carefully remove it. If the item is lodged out of reach, it's best to contact a repair technician to avoid damaging the machine further.
After I've fixed the jam, the drum still makes a strange noise. Is this normal?
No, a strange noise after fixing a jam usually indicates a more serious problem. This could point to damaged internal components. It's best to stop using the machine and contact a qualified appliance repair technician to diagnose and repair the underlying issue before further damage occurs.